Why and how do we use cookies?

In order to receive relevant information and quality services when you visit RAYA.BG website, we use cookies to store information about you. It helps us provide you with a personalized experience as well as improve our services by making it easier for you to find what you are looking for (e.g. remembering a user’s preferences for language, settings, etc.). Cookies have an essential role in facilitating and improving the usability of websites, therefore, if deleted or blocked, some websites or a set of their functionalities may become unavailable to users. We do not use the information collected by cookies for detailed personalization and/or re-targeting of the end user with any advertising content. This policy is intended to inform you why we use cookies, what their input is and what choices you have about their use.

What are cookies?

Cookies are small text files generated upon request from your browser to our web server and stored on your device. Their purpose is usually to be able to identify your device and its behavior when visiting our sites. There are two types of cookies – permanent and temporary ones (session cookies). The latter are temporarily stored on your computer when you visit our Site, yet are deleted the moment you close the page. The former are stored as a file on your computer or mobile device for a longer period of time. With the exception of cookies necessary for the functioning of our site, we store cookies on your device only with your consent. If you do not want to accept cookies, you can adjust your browser settings – more information about this option is provided at the end of this document. Learn more about the cookies at the link below: http://www.allaboutcookies.org

What cookies do we use?

The medenfarmuk.co.uk e-store uses the following “cookies”, conditionally divided into three main categories – basic, statistical and marketing:

Third party cookies

Moreover, we use some third-party cookies as part of our services. These cookies are managed by the respective sites and are not controlled by us. We may also use certain authorized third parties to place cookies during your visits to our websites for the purposes of services they provide to us. For example, we publish links to other sites and/or embedded content from other sites (e.g. Vimeo and Instagram) and they in turn may place cookies on your end device when you visit these sites or open their content. Please find below the third-party services we use, and some of them can be turned off using your browser’s general settings. For others, you need to visit the respective sites and follow the instructions provided. They all use different cookies.

Google Analytics 360 and Google Analytics

This is a primary tool for collecting information about your behavior for the purposes of measuring our websites. We consider its use to be in our legitimate interest, except in the cases described below. For users who have not consented to the processing of their personal data, we disable advertising functionalities, including Interest-Based Advertising and partially anonymize their IP address, according to the technical specifications provided by the service provider.

List of cookies used

_ga – Used to identify visitors. Storage period – 24 months, restarts after each measured action of yours;
_gid – Used to identify visitors. Storage period – 24 hours, restarts after each measured action of yours;
_gat or_dc_gtm_property-id – A service cookie used to manage the speed of submitting information to Google Analytics;
_dc_gtm_property-id – it is used when the data submission is made through Google Tag Manager, where property-id is a unique identifier of the Google Tag Manager profile, e.g.: _dc_gtm_UA-2694080-26;
AMP_TOKEN – it is used to retrieve the visitor’s ID from the relevant AMP service, it may also include other service information related to the use of AMP technology. Storage period – from 30 seconds to 1 year;
_gac_property-id – it contains information where a visitor has come from. In case of linking Google Analytics and Google Adwords profiles, the latter tool will be able to read this cookie, unless you have opted it out. Storage period – 90 days. This information is submitted by us to Google Analytics, and it will not contain personal data before we have obtained your consent. Storage period – 2 years, and it restarts after each submission of information to Google Analytics;

Detailed technical information can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google’s privacy policy and terms, including Google Analytics, can be found here: https://policies.google.com/technologies/partner-sites?hl=en

If you want to prevent Google Analytics from tracking your behavior, you can use the following tool provided by the source-supplier: https://tools.google.com/dlpage/gaoptout ;

Detailed information on Google Analytics policies on “cookies”: https://policies.google.com/technologies/cookies

Facebook

The social network presents a number of additional services related to the following purposes:

• Measuring the actions of visitors to our sites;
• Selecting, delivering and measuring the serving of advertisements on the Web;
• Selecting, delivering and measuring the serving of content on the web;
• Personalization of users, based on their behavior, for advertising purposes. This goal is often achieved through the use of the Facebook pixel – since 24 Oct 2018, its activation is presented as “first party “cookie” or “cookie” created directly by the servers of the respective service”, further allowed and read by all browsers.

Facebook does not provide detailed information about the cookies they use. More information can be found here: https://www.facebook.com/policies/cookies/. Facebook’s privacy policy can be found here: https://www.facebook.com/about/basics.

How are cookies deleted?

You know when and if your browser receives cookies because it notifies you on your first visit. This gives you the option to accept or decline a cookie.

Your browser can be set to reject all cookies. If you want to find out how to do this, visit http://www.allaboutcookies.org/ or read the Microsoft Cookie Guide at: https://support.microsoft.com/en-us/help/260971/description-of-cookies. N.B.: changes to your browser that disable the cookie function may prevent parts of our site from functioning properly. You can choose which cookies to allow or disable by visiting the respective sites for your browser settings:

Internet Explorer cookie settings: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10

Firefox cookie settings: https://support.mozilla.com/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Chrome cookie settings: https://support.google.com/chrome/answer/95647?hl=en&ref_topic=14666

Cookie settings on Safari web https://support.apple.com/kb/PH17191?locale=en_US and iOS https://support.apple.com/en-us/HT201265.

You can also ban access to certain cookies selected by you through the portal http://www.youronlinechoices.com/bg/your-choice.

Amendments to our cookie policy

Any future amendments to our Cookie Policy will be posted on this page. If necessary, we will notify you of any changes by email in accordance with the Terms and Conditions. All amendments shall be effective immediately, except where otherwise noted. This policy was adopted on 25 May 2018.